You Deserve More Than Just Software You Need a True Home Care Partner
Technology alone isn’t enough. You need a partner who understands your agency’s unique goals, challenges, and the realities of home care. That’s where we come in—our entire focus is home care, and we know what it takes to help you thrive.
We Help You Get Started Successfully
Data migration assistance, setup guidance, and ongoing support to ensure success
The Critical Difference: Tracking Hours vs Tracking Revenue
Generic home care software tracks "hours worked." CareCade tracks "billable state units."
Generic platforms = employee timesheets
CareCade = billable unit optimization
Manual compliance = human error
CareCade = automated compliance
Spreadsheets = 60% admin overhead
CareCade = 60% reduction
"Before CareCade, we were losing $15,000 monthly to tracking errors and compliance issues. Generic software treated our staff like hourly employees, not DSHS/DDCS (formerly DDA) service providers. Now we capture every billable unit and haven't failed a single audit in 18 months."
Four Guarantees That Protect Your Agency's Financial Future
Revenue Protection
Capture every billable minute—no lost revenue to tracking errors
Compliance Automation
Never fail a state audit—automated DSHS/DDCS (formerly DDA) compliance built-in
Administrative Efficiency
Reduce paperwork by 60%—automate your admin burden
Growth Enablement
Serve more clients with same staff—optimize your capacity
Financial survival software for DSHS/DDCS (formerly DDA) agencies—not just scheduling
Protect Your Agency's Financial Future Today
Don't lose another dollar to tracking errors or compliance violations. Choose from our professional plans and see the difference revenue optimization makes.
90-day money-back guarantee. Upgrade or downgrade anytime. Cancel anytime.
Frequently Asked Questions
Common questions about pricing and Washington DSHS/DDCS (formerly DDA) compliance
What's included in the Grow Platform?
Full revenue protection for up to 10 clients and 5 team members: 15-minute unit tracking, ProviderOne billing readiness, compliance automation, mobile apps, team chat, HIPAA compliance, and standard reports. This isn't a trial—it's a complete financial survival system for smaller agencies.
When should I upgrade to Scale?
Upgrade when you need more than 10 clients or 5 team members, or want advanced features like automated ProviderOne billing, recruitment tools, NEMT integration, and priority support. At $499/month for up to 40 clients and 15 team members, you'll still save $10,000+ monthly compared to national platforms.
What's the White-Glove Onboarding Service?
Our team personally migrates your data, guides you through your first payroll cycle, and ensures you see ROI within 90 days. It's included with Scale at no additional cost.
When do I need Enterprise vs Scale?
Enterprise is for agencies with 40+ clients, 15+ team members, or complex operational needs. You get unlimited clients and team members, dedicated support, custom integrations, enhanced performance, and priority feature development. Pricing starts at $2,999/month but is customized based on your specific needs.
Why can't I just use generic healthcare software?
Generic healthcare software is built for hourly tracking and traditional billing cycles. Washington DSHS/DDCS (formerly DDA) requires 15-minute unit precision, specific ProviderOne formatting, and unique compliance workflows. You'd need extensive customization, ongoing maintenance, and workarounds that often break during updates. CareCade eliminates these challenges by being purpose-built for Washington's requirements.
Can I cancel anytime?
Yes, absolutely. Scale can be cancelled anytime with our 90-day money-back guarantee if you're not completely satisfied.